Terms & Conditions

The services on this site are provided by «[Denumire PFA]» (trading as “IncaUnZero”), «[CUI]», «[Nr. înregistrare]», registered at «[Adresă completă]». Contact: «[email@exemplu.ro]», «[+40 …]».

By placing an order, you confirm you have read and accept these Terms in the version shown at the time of the order. The accepted version is recorded together with your order.

We increase a publicly displayed number, on the account, post or video you give us. We sell each service separately:

• on Instagram: followers on an account, likes on a post, views on a Reel;
• on TikTok: followers on an account, plus likes, shares, saves and views on a video;
• on Facebook: followers on a page or profile, likes on a post.

All of them come from automated or inactive accounts — they are not real people interested in your account, your post or your video.

In other words, the service only increases a number. You are buying the number itself.

So there is no misunderstanding, here is plainly what you do not get:

• they are not real, active followers, or people interested in you;
• the likes delivered also come from automated accounts — they are not genuine appreciation and they do not come with messages or authentic interaction;
• shares, saves and views are numbers too, not real interaction: nobody actually distributes your content to an audience and nobody watches it;
• this is not marketing, advertising, promotion or organic growth;
• we do not guarantee visibility, appearance in recommendations, collaborations, sales or any commercial result.

Prices are shown in Romanian lei (RON). Payment is made once, when you place the order, through our payment processors.

At the time of the order we save a copy of the package (price, quantity). Later price changes do not affect orders already placed.

For followers we need your account's @username or link. For likes, shares, saves and views we need the link to the post, Reel or video.

We never ask for your password and we never ask for access to your account.

The account must be public, and the post, Reel or video you give us must stay public and available for the whole delivery. If they are not, the order cannot be delivered.

Delivery starts after payment is confirmed. Instagram services are delivered automatically and normally complete within 24 business hours. Delivery may arrive gradually.

TikTok services are also delivered automatically and normally complete within 24 business hours; depending on the supplier, delivery may take up to 48 business hours.

Facebook services are delivered automatically and normally complete within 24 business hours; depending on the supplier, delivery may take up to 72 business hours.

This is the most important paragraph. By placing an order you understand and accept that:

• the service breaches the Instagram, Facebook (Meta) and TikTok Terms of Use;
• platforms periodically remove fake accounts, so the delivered number — whichever it is — may drop over time, partially or entirely (see section 7 — refill);
• your account may be flagged, restricted or suspended by the platform as a result of using such a service, and you accept that risk in full;
• we do not control and are not responsible for the platforms' decisions about your account, your posts or what we delivered.

The refill is offered exclusively for Instagram, TikTok and Facebook follower packages, within the first 30 days of delivery, at your request (from the order page), on a best-effort basis.

The refill depends on our providers and on the platform and is not guaranteed; it may be partial, delayed or impossible to carry out.

If the refill cannot be carried out, this does not entitle you to a refund, because the service you paid for — the initial delivery — has been performed.

The refill does not cover drops caused by platform action against your account (restriction, suspension), by switching the account to private, by changing the username or by deleting the post.

Likes (Instagram, TikTok and Facebook), views, shares and saves have no refill.

The refill goes to exactly the account you gave us with the order. If it can no longer be identified or reached, topping up becomes technically impossible, not commercially refused.

Accordingly, the refill can no longer be granted if, after delivery:

• you change your account's @username — the delivered link no longer leads anywhere;
• you set the account to private, deactivate it or delete it;
• the platform restricts, suspends or deletes your account;
• you request the refill after the 30 days from delivery have passed.

As a natural person (consumer) you have the right to withdraw from the contract within 14 days, under Romanian GEO 34/2014, without giving a reason — as long as delivery has not started.

As this is a digital service delivered immediately, if you expressly ask us to start delivery before the 14 days expire and confirm you understand that you lose your right of withdrawal once delivery has started, you can no longer request a refund for the part already delivered (art. 16, GEO 34/2014). This consent is given through a separate checkbox when ordering: “I request that delivery starts immediately and I understand that, once delivery has started, I lose my 14-day right of withdrawal.” The time of that consent and the accepted Terms version are saved on the order.

If we do not deliver what we promised, we refund you for the undelivered part. Once delivered, the counts cannot be “returned” — whichever the service: followers, likes, shares, saves or views.

We process your data in line with the Privacy Policy available on this site. Payment data is processed exclusively by authorised processors; we do not store card details.

You can contact us with any complaint at «[email@exemplu.ro]». We aim to reply as soon as possible.

You may also contact the Romanian National Authority for Consumer Protection (ANPC) or the European Online Dispute Resolution (ODR) platform. The links are in the site footer.

These Terms are governed by Romanian law. Any disputes are settled amicably or, failing that, by the competent Romanian courts.

We may update these Terms. Each version has its own identifier, and orders refer to the version accepted when they were placed. Changes do not apply retroactively to existing orders.